Central Government Health Scheme (CGHS Mumbai)

Procedure for obtaining hearing aid from the Office of the Additional Director

Documents required to be submitted by pensioner beneficiary at parent Wellness Centre:

  • Request letter from Card holder.
  • Original letter of Recommendation of ENT specialist indicating left/right/both ear and the type of hearing aid.
  • Audiogram report duly authenticated by ENT Specialist.
  • Hearing aid trial report
  • Undertaking from Card holder that he has not been reimbursed the cost of hearing aid in the preceding five years for the said dependent.
  • Copy of CGHS card.

Hearing Aid

In case of serving employees, the permission shall be obtained from their parent department.

Terms & Conditions

Repair and maintenance of the hearing aid is the responsibility of the purchaser. The permission is given for a hearing aid carrying warranty of at least three years. 
The permission to other city card holders can be given. However, reimbursement shall be preferably from their parent Wellness Centre/ CGHS city. 
Replacement may be allowed after five years. 

Reimbursement procedure

Documents required are:

  • Covering letter from Card holder.
  • Copy of CGHS card.
  • Duly filled claim form and bank mandate form and other relevant documents.
  • Recommendation of ENT specialist indicating left/right/both ear and the type of hearing aid.
  • Audiogram report duly authenticated by ENT specialist.
  • Undertaking from Card holder that he has not been reimbursed the cost of hearing aid in the preceding five years for the said dependent.
  • Bill/Receipt (original) indicating the details of the hearing-aid seller ie. name, qualification, and RCI/MCI registration number.
  • Payment proof.
  • The original permission letters.
  • Empty box/boxes or the cartons with the label showing the details of the hearing aid.
  • Copy of Warranty card for three years.
  • After purchasing hearing aid, beneficiaries must follow up with CGHS Specialist after one month & every three months thereafter till one year.

The reimbursement is restricted to prevailing ceiling rates fixed by CGHS or the actual whichever lower

  • Type of hearing aid : Digital BTE

    Ceiling rate : Rs 8,000

  • Type of hearing aid : Digital ITC/CIC

    Ceiling rate : Rs 9,000

Checklist for issue of permission for Hearing Aid(170.38KB) 

Revision of rate and guidelines for reimbursement of expenses on purchase of Hearing AIDS under CSMA Rules, 1944 and CGHS Regarding 01st Dec 2020(170.38KB) 

Revision of rate and guidelines for reimbursement of expenses on purchase of Hearing AIDS under CSMA Rules, 1944 and CGHS Regarding(170.38KB) 

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